Extremely Satisfied with Service for Motor Vehicle Accident
I have been one of your clients for the past few years now and had recently had a motor vehicle accident. I was rear ended by another vehicle along I-84 last Jan 22, 2015. I immediately reported the incident to my agent Ms. DAWN FOX. She immediately sprang into action and had referred me to MS COLLENE DeANGELIS. And, I would like to inform you that these two employees are probably the most professional and MOST RELIABLE insurance personnel i have ever encountered … More
Martin Songco CRNA
I Rest Peacefully Knowing Our Health Care Plan Is in the Hands of the Chittenden Group
My company has been in business for over 28 years and I value many of the relationships I have with both customers and vendors. I must say that the level of service we get from the Chittenden Group far exceeds my expectations. With health care costs on the rise and a major dilemma now for many companies I rest peacefully knowing our health care plan is in the hands of the Chittenden Group. … More
Ray Cappella, President, JRC Transportation
Peace of Mind and Responsible Service
The Chittenden Group has given us peace of mind and exceptional service when it comes to our business insurance needs. They were able to better meet our needs than we thought possible. Their friendly and knowledgeable staff is wonderful to work with and always exceed our expectations. Service and timeliness as well as quality service are very important to us … More
Dina Palmese, Vice-President, EDCO Engineering Inc
World Class Service That Comes Highly Recommended
The service Chittenden offers is world-class. It begins with Joe Ferry’s detailed presentation of his competitively priced quote. Upon purchasing your policy, Ferry teams up with Elaine Sigel to make your transition is a smooth one. Elaine, Chittenden’s Benefits Specialist, is absolutely the best! Her work is prompt, professional and is always accompanied by her positive outlook … More
S. Bartley Rivera, Bartley Mfg. Co. Inc.
Take the Stress Out of Dealing with Unresponsive Agents and Lackluster Service, Choose Chittenden Group
When my insurance company was not meeting my expectations, I knew it was time to make a change. That’s when I was introduced to Terry Barber at the Chittenden Group. The products and services Chittenden offers are superior to the other agents I have used in the past … More
Stephen Pretto, VP Operations, Goldenrod Corporation
Thank You for the Aggressive, Professional Manner in Which You Handled Our Claim
Thank you to the Chittenden team for the aggressive, professional manner in which you handled our recent insurance claim for damages due to excessive snow and ice accumulation. Joe Ferry, Terry Barber and Collene DeAngelis were specifically involved. Joe Ferry was manning the phones when I called at 7:30 on a Monday morning in early February. Joe contacted Terry (who was vacationing in Florida at the time) and Terry called me back immediately … More
Mary Pavone, Owner, Prospect Machine Products, Inc.
Professional and Prompt
Everyone at Chittenden Group has been nothing but wonderful to work with. Anytime I had a question regarding my policy or needed a copy or even a change to our policy it was done professionally and promptly … More
Lisa Foster, Office Manager, Stanley J Foster M.D., P.C.
Looking Out For Our Best Interests
The Chittenden Group has earned my business. I had challenged the Group with a project many years ago. They listened to my requirements and provided expert advice and support, resulting in the placement of our insurance with this Group … More
Kathy Kairawicz, Karotech, Inc.
You Continued to Follow Up with the Insurance Company
Thank you Collene DeAngelis for the great service and getting me the supplement that I needed to get the repairs done on my car. I appreciate that you continued to follow up with the insurance company until they got back to you and gave an explanation of what was going on … More
John Pagano
The Have Represented Us With Utmost Professionalism and Courtesy, As If We Were Members Of Their Own Family
Chittenden Agency has been our company broker for our Business and Workers’ Compensation Insurance for a number of years. During that time they have represented us with utmost professionalism and courtesy, as if we were members of their own families. All my questions and concerns receive prompt, immediate attention … More
George O’Donnell, Human Resources Manager
Strategic Relationship; Benefiting Our Company and Contributed to Our Long Term Success
The Summit Corporation of America has enjoyed a mutually beneficial relationship with the Chittenden Insurance Group for over seven years. They handle our medical coverage for our employees as well as the Worker’s Compensation and General Liabilities packages … More
Harry M. Scoble, President
Beyond What I Would Consider Normal Service
Good day Collene – Just a short note to thank you for your help in getting the recent claim we had for ice damming on our roof resolved. You got the claim started, the rep here to see our situation, and a check was issued far sooner than I expected … More
Bill Hamel
Explained Everything
Good Morning Dave – Thank you so much for all your help and being so PATIENT with my mother….most people aren’t…..my mother absolutely LOVED you….she couldn’t stop saying what a nice young man you were…and that you were so nice and explained everything to her and didn’t make her feel rushed or incapable….thank you for that … More
D. Mundo
Customer Service At Its Best
Good Afternoon Collene – Bill and I just wanted to thank you for all the assistance you gave us during our recent automobile and business mishaps. We seem to be having a bad streak of misfortunes, but your prompt, courteous, and professional handling of our claims has made this a much less painful process … More
Chris Bacha, Office Manager
I Really Cant Say Enough About How Pleased We Are To Have Chittenden
We moved most of our insurance to Chittenden about two years ago following a competitive bidding process. Since then we have consolidated all of our coverage, including medical, with Chittenden. I really can’t say enough about the quality and responsiveness of the service that we have received … More
B K Hawley – Fairfield, CT
Never Lets Me Down
Pedro Lopes has been my agent since 2005 and never lets me down. Whenever I can I refer my colleagues, family & friends to him. A few months ago I was visiting family in Wisconsin. I was not shopping for a new car, but an amazing deal presented itself. Living in Connecticut I was not sure what would happen with my insurance since I was buying car in a different state … More
Dr S Kulkarn
A Real Pleasure to Do Business With
I have been dealing with Dawn Stager in your office with regard to changes to my auto policy. She is a gem, she has been quick and efficient a real pleasure to do business with. It is so nice to work with a company where customer service is delivered in this manner … More
Susan Powers, Sales Director, Sandler Training
Extremely Happy I Switched My Car Insurance with The Chittenden Group
I am writing this letter to let you know that I am very pleased with the way my policy and claims have been handled so far. On May 17 I was involved in an auto accident on the highway. Everyone that I have dealt with have been very friendly and fair with my claim. Dawn Stager and Colleen DeAngelis in the Chittenden Group – Naugatuck office are extremely helpful … More
L Paternostro
Naugatuck YMCA Recommends the Chittenden Group
The Chittenden Group has been the insurance agency for this YMCA for over 40 years. They have been very professional, provide excellent customer service and offer very competitive pricing on all their insurance products … More
William G. Kane, Executive Director
Was Able To Get Me Coverage on a Vacation Home I Was Having Problems Getting Insured
I was referred to Mr. Lopes through a friend. I was having many problems with my insurance before meeting Mr. Lopes, but he was able to handle all my concerns and needs with class and professionalism … More