We moved most of our insurance to Chittenden about two years ago
March 31, 2011Posted in: Insurance News, Testimonials0 Comments
”We moved most of our insurance to Chittenden about two years ago following a competitive bidding process. Since then we have consolidated all of our coverage, including medical, with Chittenden. I really can’t say enough about the quality and responsiveness of the service that we have received. The employees of Chittenden take an interest in our business and in addition to excellent service, they have given is great advice, especially as it relates to safety issues and our worker’s compensation package. I really can’t say enough about how pleased we are to have Chittenden on our side.”
B K Hawley – Fairfield, CT
Terry was there when we needed him most!
March 29, 2011Posted in: Insurance News, Testimonials0 Comments
You can never really appreciate the quality of the agent you select to fill your insurance needs unless something goes wrong – then, and only then, do you get the true measure of the organization you have selected.
Chittenden Insurance has been taking care of my company’s insurance needs for more than seven years – property and casualty, medical and worker’s compensation – and we have always felt that our needs were understood and being addressed. However, thankfully, we did not have any need to test its response in a time of crisis…until this year.
One Friday morning in January, we had a problem with a critical piece of equipment – our process boiler – when it exploded and caught on fire. Without that boiler, we were unable to produce anything.
Even as the fire department was leaving, I was on the phone with Terry Barber asking him what we should do. Within minutes, Terry contacted and arranged for the services of a cleaning company and a boiler repair company. He even arrived on site to assess what our next steps should be within the hour – and we are in Torrington!
The boiler repair crew arrived shortly after noon and worked well into the night. The cleaning crew arrived the next morning and did a thorough cleaning on Saturday and Sunday.
By Monday morning at 10:00 am, we were back up and in operation having lost no more than one day of production.
I am sure that Terry might be a little embarrassed if I relate this, but I need to make the point about the quality of the service we received. Terry was actually leaving for a family vacation that weekend – yet, on Monday morning, while he was on vacation with his family, Terry called me to make sure that everything was proceeding as planned and that we were up and running again.
Terry followed up with the claims adjuster and in a few weeks, we received a check from our insurer to compensate us for the costs involved in dealing with this claim.
Clearly, that kind of service is above and beyond what one would expect from your company’s insurance agent, but that is what we got from Chittenden Insurance.
My best, and thanks.
Jamie
Thank You for All Your Support in 2010
February 2, 2011Posted in: Testimonials0 Comments
Great Testimonial on our Agency President Terry Barber.
Testimonial: Pedro Lopes “never lets me down”
August 3, 2010Posted in: Testimonials0 Comments
Pedro Lopes has been my agent since 2005 and never lets me down. Whenever I can I refer my colleagues, family & friends to him. A few months ago I was visiting family in Wisconsin. I was not shopping for a new car, but an amazing deal presented itself. Living in Connecticut I was not sure what would happen with my insurance since I was buying car in a different state. Pedro promptly handled all the requirements the Jaguar dealership needed and I was able to have the vehicle shipped home. It’s nice to know I have someone I can always reach and count on for my insurance!
Thanks again,
Dr S Kulkarni
Testimonial: Dawn Stager “a real pleasure to do business with”
August 3, 2010Posted in: Testimonials0 Comments
I have been dealing with Dawn Stager in your office with regard to changes to my auto policy. She is a gem, she has been quick and efficient a real pleasure to do business with. It is so nice to work with a company where customer service is delivered in this manner.
Hope you are having a good summer!
Kind Regards,
Susan Powers
Sales Director
Sandler Training
Testimonial: “Mr. Lopes was able to handle all my concerns and needs with class and professionalism”
July 17, 2010Posted in: Testimonials0 Comments
I was referred to Mr. Lopes through a friend. I was having many problems with my insurance before meeting Mr. Lopes, but he was able to handle all my concerns and needs with class and professionalism. He not only saved me a significant amount of money annually, but he was also able to get me coverage on a vacation home I was having problems getting insured. I will without question be referring Mr. Lopes to all my family and friends!!
Thanks Again,
J Posner
Testimonial: “I am extremely happy I switched my car insurance with the Chittenden Group”
July 17, 2010Posted in: Testimonials0 Comments
I am writing this letter to let you know that I am very pleased with the way my policy and claims have been handled so far. On May 17 I was involved in an auto accident on the highway. Everyone that I have dealt with have been very friendly and fair with my claim. Dawn Stager and Colleen DeAngelis in the Chittenden Group – Naugatuck office are extremely helpful. I have worked with Dawn on a few different occasions when I switched my car insurance over to One Beacon and then recently got Home Owners Insurance. She is always very easy to deal with and responds to my phone calls immediately. Colleen and I worked together on the recent claims. She has answered my questions thoroughly and responded to me very quickly.
In the Massachusetts office I was working with Gail Nev on the car and feel that I was a given a very fair amount on my car for it being totaled.
As of right now I can say that I am extremely happy I switched my car insurance with the Chittenden Group. Not only did I save a lot of money but I feel the service is outstanding. I will refer friends and family over to Chittenden Insurance whenever possible.
-L Paternostro
Naugatuck YMCA recommends the Chittenden Group
July 17, 2010Posted in: Testimonials0 Comments
Naugatuck YMCA
To Whom It May Concern:
On behalf of the Naugatuck YMCA, it is my pleasure to recommend the Chittenden Group for your organization to consider.
The Chittenden Group has been the insurance agency for this YMCA for over 40 years. They have been very professional, provide excellent customer service and offer very competitive pricing on all their insurance products.
The Naugatuck YMCA experienced a devastating fire in 1994. Mr. Terry Barber and his employees were wonderful. They helped us through the insurance process of business interruption, the renovation process and worked very hard with the principle insurance carrier to ensure the YMCA received the full amount for our insurance claims.
I have been the Executive Director for the Naugatuck YMCA for 21 years. I have always found the Chittenden Group to be excellent in all areas of insurance.
Please consider this letter a complete endorsement to the Chittenden Group as a competent insurance agency.
Sincerely,
William G. Kane.
Executive Director
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