Seidel Inc. Testimonial

February 15, 2012 Posted in: Insurance News, Testimonials 0 Comments

September 15th, 2011

To whom it may concern,

Chittenden Agency has been our company broker for our Business and Workers’ Compensation Insurance for a number of years.  During that time they have represented us with utmost professionalism and courtesy, as if we were members of their own families.  All my questions and concerns receive prompt, immediate attention.

On a personal note, Chittenden Agency also represents me for my automotive and homeowners’ insurance and provides me with the same excellent service as they provide my employer, Seidel, Inc.

I highly recommend Chittenden Agency for all your insurance needs.

Sincerely,

George O’Donnell, Human Resources Manager

Testimonial – Summit Corporation of America

January 12, 2012 Posted in: Insurance News, Testimonials 0 Comments

To Whom it May Concern,

The Summit Corporation of America has enjoyed a mutually beneficial relationship with the Chittenden Insurance Group for over seven years. They handle our medical coverage for our employees as well as the Worker’s Compensation and General Liabilities packages.

While the medical insurance providers have reacted somewhat dramatically to potential industry changes in the years ahead based upon federal insurance reform, Chittenden has navigated us very well through these times. We have maintained first-rate coverage for our employees and their families, at pricing levels we can still afford with minimal employee contributions. We view this as a key competitive element in the hiring of qualified employees.

Chittenden has also played a key role in our Worker’s Compensation coverage, managing our membership in an Offshore Captive Insurance group. This unique relationship has proven to be one of the single most important strategic relationships that have benefited our company and contributed to our long-term success. The Chittenden Group has played an active role in improving our safety record, resulting in significant financial rebates returned to the company. Additionally, they have directly managed individual worker’s compensation cases, further minimizing our exposure in each instance.

Terry Barber and his team of professionals are truly experts in their respective fields, and are simply a pleasure to deal with. We strongly recommend the Chittenden Group to any person or company seeking any facet of insurance coverage.

Sincerely,
Harry M. Scoble, President

Chittenden Testimonial

December 22, 2011 Posted in: Insurance News, Testimonials 0 Comments

Everyone at Chittenden Group has been nothing but wonderful to work with. Anytime I had a question regarding my policy or needed a copy or even a change to our policy it was done professionally and promptly.

We had to even put a claim in on our insurance policy due to an unfortunate accident. The guidance and ease of submitting the claim with the assistance of the employees at the Chittenden Group made even the most unpleasant exercise feel like a pleasant experience.

I would recommend Chittenden Group to all of my friends and family.

Many Thanks ~

Lisa Foster

Just a short note to thank you for your help

December 16, 2011 Posted in: Insurance News, Testimonials 0 Comments

Good day Collene

Just a short note to thank you for your help in getting the recent claim we had for ice damming on our roof resolved.  You got the claim started, the rep here to see our situation, and a check was issued far sooner than I expected.

You went beyond what I would consider normal service in being attentive to our needs, courteous, and making suggestions and phone calls to expedite our claim. 

Thanks,

Bill Hamel

Dave Pires Impresses

April 19, 2011 Posted in: Insurance News, Testimonials 0 Comments



Good Morning Dave,

Thank you so much for all your help and being so PATIENT with my mother….most people aren’t…..my mother absolutely LOVED you….she couldn’t stop saying what a nice young man you were…and that you were so nice and explained everything to her and didn’t make her feel rushed or incapable….thank you for that….

I will keep referring you…and I hope in August to have you as an agent…

Thanks again

D. Mundo

Claims Manager Shines Again!

April 7, 2011 Posted in: Insurance News, Testimonials 0 Comments

Good Afternoon Collene,

 Bill and I just wanted to thank you for all the assistance you gave us during our recent automobile and business mishaps.  We seem to be having a bad streak of misfortunes, but your prompt, courteous,and professional handling of our claims has made this a much less painful process.

On March 8, 2011, our 2007 Chevy Silverado was involved in a four vehicle accident.  You not only got to work on the situation right away (my email is timed at 1:39 – your response was at 2:39), but your follow up each step of the way reassured us that the matter was being handled. Soon after, an adjuster went to check out our truck.  It was determined to be repairable and we had a check from Peerless on March 16.

This comes on the heels of a previous business accident where a vehicle plowed through a telephone pole outside our business, causing significant damage to the pole, wires, conduit, landscaping and more for which we were responsible.  You responded to our needs and got a claims adjuster out to our location the next day.  It didn’t take long after that we received a check for the full claim amount.

As you know, Precision Devices, Inc prides itself in serving the customer needs.  So, we like to get that same attentive handling to our needs.  Your involvement during the claim process and end result in prompt payment is customer service at its best.

Again, thank you for all your help.

Sincerely,

Chris Bacha

Office Manager

We moved most of our insurance to Chittenden about two years ago

March 31, 2011 Posted in: Insurance News, Testimonials 0 Comments

 ”We  moved most of our insurance to Chittenden about two years ago following a competitive bidding process. Since then we have consolidated all of our coverage, including medical, with Chittenden. I really can’t say enough about the quality and responsiveness of the service that we have received. The employees of Chittenden take an interest in our business and in addition to excellent service, they have given is great advice, especially as it relates to safety issues and our worker’s compensation package. I really can’t say enough about how pleased we are to have Chittenden on our side.”

B K Hawley – Fairfield, CT

Terry was there when we needed him most!

March 29, 2011 Posted in: Insurance News, Testimonials 0 Comments

You can never really appreciate the quality of the agent you select to fill your insurance needs unless something goes wrong – then, and only then, do you get the true measure of the organization you have selected.

Chittenden Insurance has been taking care of my company’s insurance needs for more than seven years – property and casualty, medical and worker’s compensation – and we have always felt that our needs were understood and being addressed. However, thankfully, we did not have any need to test its response in a time of crisis…until this year.

One Friday morning in January, we had a problem with a critical piece of equipment – our process boiler – when it exploded and caught on fire. Without that boiler, we were unable to produce anything.

Even as the fire department was leaving, I was on the phone with Terry Barber asking him what we should do. Within minutes, Terry contacted and arranged for the services of a cleaning company and a boiler repair company. He even arrived on site to assess what our next steps should be within the hour – and we are in Torrington!

The boiler repair crew arrived shortly after noon and worked well into the night.  The cleaning crew arrived the next morning and did a thorough cleaning on Saturday and Sunday.

By Monday morning at 10:00 am, we were back up and in operation having lost no more than one day of production.

I am sure that Terry might be a little embarrassed if I relate this, but I need to make the point about the quality of the service we received.  Terry was actually leaving for a family vacation that weekend – yet, on Monday morning, while he was on vacation with his family, Terry called me to make sure that everything was proceeding as planned and that we were up and running again.

Terry followed up with the claims adjuster and in a few weeks, we received a check from our insurer to compensate us for the costs involved in dealing with this claim.

Clearly, that kind of service is above and beyond what one would expect from your company’s insurance agent, but that is what we got from Chittenden Insurance.

My best, and thanks.

Jamie